17500 Privacy Policy — Our Commitment to Your Data

1. Information We Collect

When you register or use the 17500 platform, we collect several categories of information to provide you with a secure, seamless and relevant experience as a Malaysian user.

Account Information

During registration, we collect your full name, email address, phone number, date of birth and required identity verification details. This information is used to verify your identity, protect your account from unauthorised access and ensure only eligible users (aged 18 and above) can access the platform.

Device & Browser Information

We collect technical information such as device type, operating system, browser type, IP address and login session data. This helps us detect suspicious activity, prevent fraud and ensure a consistent experience across multiple devices — including the Android and iOS smartphones used by the majority of our users in Malaysia.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect transaction-related information including the payment method used (FPX, Touch 'n Go eWallet or bank transfer), your bank account number (partially masked) and transaction records. We do not store credit or debit card details directly — all card transactions are handled by third-party payment providers that comply with international security standards.

Usage Data & Gaming Activity

We record your activity history on the platform, including games played, bets placed, session duration and login frequency. This data is used to enhance your user experience, detect unusual usage patterns and comply with applicable legal and regulatory requirements.

2. Cookies & Tracking Technologies

Types of Cookies Used

The 17500 platform uses cookies and similar tracking technologies to enhance functionality and user experience. This includes:

• Essential Cookies — required for core platform functions such as login authentication and session security.
• Preference Cookies — stores your language, location and display preferences.
• Analytics Cookies — helps us understand how users interact with the platform so we can make improvements.

You can manage or block cookies through your web browser settings. Please note that blocking essential cookies may affect the platform's functionality.

3. How We Use Your Information

All information collected by 17500 is used solely for legitimate purposes directly related to the operation of the platform, including:

• Managing user accounts and processing financial transactions in MYR.
• Verifying user identities and preventing fraud and money laundering.
• Providing responsive and effective customer support in Bahasa Melayu.
• Sending account-related notifications, transaction updates and important platform announcements.
• Improving platform design, navigation and the overall user experience.
• Complying with applicable legal and regulatory obligations.

17500 does not use your personal information for third-party marketing purposes without your explicit consent.

4. Data Storage, Security & Sharing

Data Security

17500 protects all personal information using SSL (Secure Socket Layer) encryption operating at the same level as online banking systems. All data transmitted between your device and the platform's servers is fully encrypted, preventing third parties from intercepting or reading that information.

Access to user data within our internal systems is restricted to authorised personnel only, and all such access is logged for audit purposes. User passwords are stored in hashed form and cannot be read by any party.

Third-Party Sharing

17500 does not sell, rent or share users' personal information with third parties for commercial purposes. Information may only be shared in the following circumstances:

• With payment service providers required to process your MYR transactions.
• When required by law or a valid court order.
• With technical service providers who assist in platform operations, subject to strict confidentiality agreements.

Data Retention Period

Active account information is retained for as long as your account remains active on the 17500 platform. Following account closure, transaction records and related information are kept for a specified period to meet legal and compliance requirements before being permanently deleted.

5. Your Rights

Right to Access & Correction

As a 17500 platform user, you have the right to access the personal information we hold about you. You can review and update your basic account details directly through the profile settings section of the platform. If you find any inaccurate information, please contact our support team at [email protected] for a prompt correction.

Right to Deletion

You have the right to request the deletion of your account and personal information from our systems. Deletion requests can be submitted via support email. Please note that requests may not be fulfilled in full where legal obligations require us to retain certain records for a specified period.

6. Policy Changes & How to Contact Us

17500 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or platform service expansions. Users will be notified of any material changes via in-platform notices or email to their registered address.

Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy. It is your responsibility to review this page periodically.

If you have any questions, concerns or complaints regarding your data privacy on the 17500 platform, please reach out to our team:

Email: [email protected]

You may also refer to FAQ page us for answers to the most frequently asked questions about privacy and account security.

This Privacy Policy takes effect from 2026 and applies to all 17500 platform users in Malaysia.